Pest Control

Temporary changes to pest control services - summer 2019

Due to a temporary reduction in the number of qualified pest control officers available during this period we are unable to offer the full range of pest control services. We have therefore had to make temporary changes to some of the services we offer.

​​ Missed appointments

We are also experiencing an increase in customers not being present when we call at their property for a pre-arranged appointment. Whilst the service is free to all customers - missed appointments do have a significant impact on our workload and affect the response times to other customers. If you miss a prearranged appointment without first contacting us to make alternative arrangements we will not be able to offer a further appointment until we have completed all current outstanding requests.

Domestic premises

  • ​Rats - full normal service – this service will continue to be free to all residents  – please use the report a pest problem link below.
  • Ants and Mice – Service will not be available. This is normally a service the council charge for.  During this period you may wish to consider treating the problem yourself using products available in most DIY stores. Always follow the manufactures instructions and ensure pesticides are kept away from children and animals. If you do not resolve the problem yourself you are welcome to contact the council after the 5th August 2019 and book a chargeable treatment.  Alternatively you can contact your own pest control contractor. We advise that you use a contractor who is a member of the British Pest Control Association
  • Wasps, Fleas, Bedbugs, Cockroaches – Service will not be available. This is normally a service the council charge for. These pests require specialist treatment. You will need to contact your own pest control contractor. We advise that you use a contractor who is a member of the British Pest Control Association
  • Bees. The council does not provide a routine treatment service for bees. Advice on Bees​.

Schools

Normal Service. We will continue to provide chargeable pest control services to schools. However we may need to keep the service offered under review if request volumes are high during this period.

Commercial premises

Service will not be available. We normally charge for all pest treatments at commercial premises. We will not be able to offer any pest control treatment to commercial premises during this period. Commercial premises will need to contact their own pest control contractor.

Report pest issue

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​For more information and advice on pests visit The British Pest Control Website and these photos may help in identifying the differences between wasps and bees.

Commercial Charge for all pests (per hour, minimum 1 hour)£78.40 (plus VAT)
School Charge:  
Ants£56.60
Fleas£56.60
Wasps£56.60
Cockroaches£56.60
Mice£56.60
Rats£56.60
Domestic Charges: 
£10.00 call out fee will be retained if we cannot treat 
Ants£56​.52​
Fleas£56.52
Wasps£51.52
Bedbugs£63.24
Cockroaches£32.64
Mice£32.64
RatsFree