Pest Control

Changes to pest control services from Monday 26th April 2021

Domestic premises


From Monday 26th April 2021 the council will resume the full treatment service for rats indoors and outdoors. This service is free for all Halton residents. This free service is provided in the interests of controlling the level of rat activity in the borough. The council provides a basic treatment and advice service only. If you have rats inside your property such as in a loft or cavity wall there will often be an underlying structural cause that will need to addressed. The property owner will be responsible for undertaking any detailed survey or remedial work to resolve this structural cause.

All treatments will be by appointment only. You will be contacted to arrange an appointment. We will ask questions to confirm whether anyone in your household is self-isolating or has symptoms of COVID 19. We will also discuss arrangements for the appointment to ensure social distancing is maintained.

Pest Prevention: To help keep your property pest free you can try following the tips below:

  • Ensure all household rubbish is stored in the refuse bins provided
  • Remove garden rubbish, debris, old furniture etc, which can provide harbourage that would attract rats (Halton Council Offers a bulky household items service to remove large items from properties for a charge).
  • Clean up dog mess as rats will eat faeces
  • Maintaining a tidy garden.
  • Removing food scraps and packaging from gardens or alleyways.
  • Avoid feeding birds.
  • For food stored in sheds and garages, use sealed metal or plastic containers to prevent rodent access.
  • Use brush strips where there is a gap under a door – this helps stop rats getting into your property.
  • Ensure drainage inspection covers are in good repair and gully or grid covers are in place – this stops rats escaping from drains and sewers.
  • Good building maintenance – such as filling in holes and/or proofing openings bigger than 2.5cm in diameter. This helps to stop rats getting into your property.

Other pests.

The council usually provides a service to treat other nuisance pest species. The council charges for these services. Due to the current volume of rat complaints the council has suspended all commercial services for residential and business premises. Further advice is provided below. This will be kept under review during summer 2021.

Ants and Mice – Service suspended .

This is normally a service the council charge for. During this period you may wish to consider treating the problem yourself using products available in most DIY stores. Always follow the manufactures instructions and ensure pesticides are kept away from children and animals. Alternatively you can contact your own pest control contractor. We advise that you use a contractor who is a member of the British Pest Control Association

Wasps, Fleas, Bedbugs, Cockroaches – Service suspended.

This is normally a service the council charge for. These pests require specialist treatment. You will need to contact your own pest control contractor. We advise that you use a contractor who is a member of the British Pest Control Association

Bees. The council does not provide a routine treatment service for bees.


We will continue to provide chargeable pest control services to schools

Commercial premises

Service will not be available. We normally charge for all pest treatments at commercial premises. We will not be able to offer any pest control treatment to commercial premises during this period. Commercial premises will need to contact their own pest control contractor.


Report pest issue


​For more information and advice on pests visit The British Pest Control Website and these photos may help in identifying the differences between wasps and bees.

Commercial Charge for all pests (per hour, minimum 1 hour)£78.40 (plus VAT)
School Charge:  
Domestic Charges: 
£10.00 call out fee will be retained if we cannot treat